The Easiest Way to Change Behavior with Craig Ferguson

There is so much written about the ways a leader can enact behavior change. We can discuss the power of social norms, habit formation, change…

John C. McGinley on Improving Your Listening Skills with “Verbing”

When people discuss the essential communication skills for leaders, active listening is always listed. This typically includes the same general practices—paraphrase, maintain eye contact, keep…