The One Way to Constructively Defuse an Argument

Constructive conflict is a healthy part of any organization. Deprived of it, we end up with a lack of innovation, status quos are not challenged,…

Making Your Next Civil War More Civil: Captain America on Conflict Resolution Through Frontstabbing

When I speak with employee relations professionals, they always say that 95% of workplace conflicts are based on a miscommunication. Once they’ve diagnosed this, the…

Weekender: David Wain on Delivering Negative Feedback and What To Do With It

Welcome to another edition of leadersayswhat’s the Weekender, a microbe of thought to start your weekend on the right track. Why just a microbe (versus…

Larry David and the Four-Step Compromise Plan

When faced with opposing ideas, it often falls on the leader to find common ground. The key is to resolve the conflict in a way…