Leading Through Fear: Why Leaders Use It and How Tom Cruise Demonstrates Ways to Actively Avoid It

Have you ever heard a manager say something to the tune of, “I want my staff to be a little afraid of me.” I cringe…

Complaining is Not Catharsis: Choose Sportsmanship Over Purposeless Venting

Few things bother me more than complaining. I’m not referring to actual complaints, the kind where the individual has a legitimate gripe and would like…

Why the Attitude? The Business Case for Being Nice

I recently received a call from a frustrated CEO who had concerns about his COO. The COO was brash, antagonistic, and exhibiting a pervasively aggressive…

How ‘Fake News’ Damages Your Company and What You Can Do About It

Since the election, the idea of “fake news” has been prominently debated. Whether from willful blindness or a general sense of gullibility, stories that appear…

The Business Case for Team-Based Incentives with Atlanta Falcon’s Owner Arthur Blank

You getting Super Bowl fever? As a perpetual supporter of the underdog (unless my Steelers are playing), I’ve been reading about Atlanta Falcon’s owner Arthur…